![]() Can I change the delivery address of my package after it has been shipped out? If your order has not been updated for a long time and is overdue, you may contact the shipping courier or contact us for help. Once this process has been completed, you will see tracking updates. If your order is still under the estimated delivery time frame, kindly wait patiently. Once an item has been shipped,you will receive a shipment notification email. Sometimes our products are not always sent together since different shipping options can be used,depending on the product. We try to make sure all your items reach you at the same time. Will they all be delivered at the same time? Once your order is picked up by the carrier at our warehouse, we will send you a shipment tracking update email with the estimated delivery date and tracking number. If you do not receive this email, please check your spam or junk mail folder or contact us by email at I ordered more than one item. we will choose the carrier that we think works best for our customers. USPS and UPS are our logistics partners to ship out EBL products. Please refer to the tracking information for the most accurate delivery date.ĥ) If there is any shipping issue with your package, you must contact Customer Support within 30 days of placing your order. However, the actual delivery date may be affected by weather conditions and other external factors. We'll send you a shipping confirmation email for each order, so you'll know exactly what to expect and when to expect it.Ĥ) In most cases, the package will be delivered within the estimated time of arrival. You will receive a notification once your order has been shipped.ģ) If you place more than one order, you may get multiple deliveries. Boxes and APO/FPO addresses.Ģ) After the order has been paid, the warehouse needs 2-5 business days to process your order. Also, if the postage charged is less than the actual shipping cost, we will charge the customer for the additional shipping cost.ġ) Standard Shipping is not available for P.O.
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